Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Privacy Policy

Kai Yip Limited operates the website at orsepeplum.com. This Privacy Policy describes how Kai Yip Limited collects, uses, and protects personal information obtained from users of the website. By using the website, users agree to the practices described in this Privacy Policy.

Information Collection

Kai Yip Limited collects personal information that users provide directly. This information consists of the user's name, email address, shipping address, billing address, and phone number. Kai Yip Limited also collects order history and communication preferences. When users browse the website, Kai Yip Limited automatically collects the user's IP address, browser type, device type, operating system, and pages visited. This automatic collection uses cookies and similar tracking technologies.

Use of Information

Kai Yip Limited uses collected information to process and fulfill orders, to ship and deliver products, and to manage returns. Kai Yip Limited uses the information to communicate with users about orders, returns, and customer service requests. Kai Yip Limited uses the information to personalize the shopping experience and to improve the website's functionality. With user consent, Kai Yip Limited sends promotional emails about new products, special offers, and events. Kai Yip Limited uses the information to detect and prevent fraud, unauthorized transactions, and other illegal activities. Kai Yip Limited uses the information to comply with legal obligations.

Payment Information

All payment transactions on the website are securely handled by third-party payment gateways. Kai Yip Limited does not collect, store, or process full credit card numbers, expiration dates, or security codes, which are also known as CVV. Kai Yip Limited does not retain payment card details. Users provide payment information directly to the third-party payment gateway, and the third-party payment gateway's privacy policy governs that information.

Cookies and Tracking Technologies

Kai Yip Limited uses cookies and similar tracking technologies to enhance the user experience. These technologies collect information about browsing behavior, preferences, and session data. Kai Yip Limited uses cookies for session management, to remember user preferences, and to analyze website traffic. Kai Yip Limited also uses cookies for advertising purposes, specifically for retargeting. Users can control or disable cookies through their browser settings. Disabling cookies may affect the functionality of the website.

Data Sharing

Kai Yip Limited shares personal information with service providers that perform functions on behalf of Kai Yip Limited. These service providers are shipping carriers, payment gateways, email service providers, and analytics providers. Kai Yip Limited requires these service providers to protect personal information and to use it only for the purposes for which it was shared. Kai Yip Limited does not sell, rent, or trade personal information to third parties for their marketing purposes. Kai Yip Limited may disclose personal information if required by law or to protect the rights, property, or safety of Kai Yip Limited, users, or others.

Data Security

Kai Yip Limited implements reasonable technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures consist of encryption, firewalls, and secure server environments. However, no method of transmission over the internet or method of electronic storage is completely secure. Kai Yip Limited cannot guarantee absolute security of personal information.

Your Rights

Users have the right to access, correct, or delete their personal information. Users have the right to object to or restrict certain processing of their personal information. Users have the right to withdraw consent for marketing communications at any time. To exercise these rights, users contact Kai Yip Limited at [email protected]. Kai Yip Limited responds to requests within a reasonable timeframe.

Children's Privacy

The website is not intended for children under the age of 13. Kai Yip Limited does not knowingly collect personal information from children under the age of 13. If Kai Yip Limited learns that it has collected personal information from a child under the age of 13, Kai Yip Limited deletes that information promptly.

Changes to This Privacy Policy

Kai Yip Limited may update this Privacy Policy from time to time. Kai Yip Limited posts the updated Privacy Policy on the website. Continued use of the website after any changes constitutes acceptance of the updated Privacy Policy. Users are encouraged to review this Privacy Policy periodically.

Contact Information

For questions about this Privacy Policy, users contact Kai Yip Limited at [email protected]. The mailing address is Ping Tin Shopping Centre, 23 On Tin Street, Lam Tin. The phone number is +852 5422 3361. The website domain is orsepeplum.com.